So, how was your day?

Posted: August 28, 2011 in Gaming, Industry, Technology
Tags: , , , , , ,

So, on the face of things, today has not been that great a day. Well, it’s been alright… well, kind of disappointing, but I’m already over it. Still, nothing’s really gone right this entire weekend, so I’m in a bit of a funk. And I spent more than I really should have today, which is never a good feeling.

A long time ago, in a place far, far away (known as ‘Surrey’ to the indigenous population), my uber-cool matte black Xbox 360 Elite died on me. Not, as you may have expected at the time, of the Red Ring of Death. Despite having RROD’d on me about three or four times since I’d bought it (I always managed to bring it back to life) – it died of an altogether different problem related to the graphics card. I can’t remember the code name for the problem, but it killed it, good as dead. Right in the middle of a review as well, which was annoying.

The Microsoft PR chap (who I won’t actually name because the last time I ‘named’ him in something I actually got him into trouble. Oops), was nice enough though to send me out a replacement pretty sharpish though, saving me the trouble of having to go through Microsoft’s Consumer Support options and/or buy a new one. The only catch, was that it was white – same specification as an Elite, just the wrong colour. At the time I didn’t think it would really matter, and I was kind of desperate, so I said sure.

Fast forward to today, and that turn of events finally bit me in the ass. Despite being the same specification as an Elite, the fact that it was the wrong colour meant that GameStation wouldn’t give me Elite prices on the trade-in value. Something to do with trading standards. Damn those people, protecting consumer interests!

Still, I got my xbox slim, and I managed to get some extra money off by insta-trading in Deus Ex, which came with it (I reviewed it on the PS3, so I already have it). It’s not the matte black version though, it’s the shiny black, so it’s going to get all smudgy. I’d hoped that by the time I’d gotten around to it, all the slims would be matte black, given that Microsoft said they were going to discontinue the shiny casing.

Of course, that wasn’t the only thing that made today a bit naff – add in the fact that I was supposed to have taken care of everything yesterday (took longer than I thought to figure out a way to back everything up), so I couldn’t go to the bank today. Gamestation also weren’t taking pre-orders for the Mass Effect 3 special editions, because apparently it’s still ‘TBC’ (odd considering a fellow games journo told me they were running out). Annnnd, thanks to GamesCom and leaving it till this weekend, it was too late to return an item I didn’t need.

I tried to cheer myself up by buying Source Code, which I’ve wanted to see for a while… but then that made me feel guilty as I’d already spent enough that day (had to do food shopping too). Oh, and the cute girl in Gamestation who sold me my DS Lite didn’t recognize me. Sad Face.

Hmm. That came off as a little whiny, didn’t it? Oh well, you’ll live.

Comments
  1. Linear Fix says:

    Microsoft is very proactive in managing complaints for the XBox, in fact they monitor Twitter for RROD and similar terms and then make contact via Twitter,

  2. […] watched Source Code over the weekend. It was good, I like films like that. Techno-thrillers come second only to actual sci-fi films for […]

  3. Marco Fiori says:

    I actually never had a problem with them. Got a RRoD a while ago, was back with a shiny jasper within 2 weeks. No issues, very good customer service. Have improved immensely.

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